Current Newsletter




  Mission: Possible It's hard to put the essence of an organization into just a few sentences, but that is the goal of a mission statement. And while it is certainly challenging, this mission is not impossible. Mission statements define a company's reason for being. They embody the company's purpose, overall goals and aspirations. They can be used internally and externally, so that Read More...

In Issue: August 18th, 2010

  Set Your Business On the Right Course Most of Canada's small businesses expect the economy to either continue to grow at its current pace or even faster, according to HSBC's semi-annual poll of business confidence. "In strategy, it is important to see distant things as if they were close and to take a distanced view of close things." --Myamoto Mushashi, Samurai Read More...

In Issue: August 18th, 2010

 Match Talents to Tasks It's every boss's goal: Hire the right person for the job. To achieve this goal, you need to put more time and energy into a job analysis. With this tool, you can match an applicant's skills and qualifications to those of the opening you are trying to fill.   Let's imagine you're hiring telephone service representatives to take orders on Read More...

In Issue: August 18th, 2010

         Speedy Conflict Resolution Can Make Better CustomersEvery business has its share of slow-paying customers and plain old bad apples who won't settle up without making a fuss. But some companies always seem to be embroiled in lengthy and counterproductive billing disputes with their customers. Be careful that your business Read More...

In Issue: August 18th, 2010
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