Make the Most of E-Training

Computer-based training can save your firm a bundle on instructors, classroom space and other logistical expenses. But provide sufficient administrative and technical support or delays and downtime can soak up your savings. Here are three tips for the electronically minded company.


Training for the 21st Century

Computer-based training, or "e-learning," can be a cost-effective and efficient means to train staff, particularly those who work odd hours or need to remain at their workplace during office hours.

With no real-time instructors or schedules, employees can train at their own pace -- or as time allows -- in courses that range from simple tutorials to elaborate, interactive learning sites.

E-learning lets students learn outside the context of a classroom, using the PC as their main tool and the Internet, a CD-Rom, or a combination, as their means to access training resources. 

While the process and the technology can overcome the limitations of traditional training methods, adopting an e-learning approach is more effective if you keep employee and company needs in mind. Make sure that you and your top managers agree on what you expect trainees to learn from the program, and develop tools to measure results and employee satisfaction.

Here are some tips to keep in mind when adopting an electronic method of training your staff:

 TechnoTip 1. Cost. Make sure the long-term savings exceed the upfront expense. You'll have to buy the software or pay an on-line service fee for an Internet-based training program. You will need technical support to handle breakdowns and answer questions. And in some instances you may want to set up computers in a separate room where trainees can study without interruption. In the long run, e-training could save you a ton compared with sending staff to periodic seminars off site that will require not only fees for the courses, but can involve travel and accommodation expenses. 

TechnoTip 2. Schedules.  E-learning can be adapted to the organization and the learners' objectives and needs. The process lets participants learn anytime, anywhere, and at their own pace. It also lets them pace their progress. So, depending on what works best for you and your staff, employees can train during office hours, after the company has closed or even from home. 

 TechnoTip 3. Health. Not all employees are accustomed to spending long hours at a computer, so you need to help your trainees stay ergonomically fit. Remind trainees to take frequent breaks, rest their eyes and stretch. Post suggestions at every training station