Events & Training

Details:

Delivering Constructive Criticism is one of the most challenging things for anyone. Have you ever had to deliver a bad performance review or deliver a performance improvement plan to an employee? Similarly, have you had to speak to an employee regarding a discipline against them? Then this workshop is for you!

Through this workshop you will gain valuable knowledge and skills that will assist you with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way so as not to demotivate that employee.

Constructive criticism, if done correctly, will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviours and develop well-rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Workshop Objectives:

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the session
• Recognize the importance of setting goals and the method used to set them
• Uncover the best techniques for following up with the employee after the session

Target Audience

• Small to medium-sized employers
• Supervisors and managers
• Team members who have to work with others and deliver those difficult conversations
• Team members who want to learn the techniques and practice the skills for constructive conversations

This 1/2-Day Delivering Constructive Criticism workshop is information-packed with real world, practical examples and hands on techniques to help you be prepared for all situations.