There are many options available to make payments to the Canada Revenue Agency (CRA) for your personal taxes…
- Through MyPayment. This is an electronic payment service offered by the CRA that uses Visa/Mastercard or Debit/Interact cards online to make payments directly to the CRA. The CRA does not charge a fee for using the MyPayment service.
Credit Card through Plastiq
- This is a third-party service provider that offers payment by credit card. Third-party service providers charge a fee for their services.
- In person with cash or debit cards at any Canada Post outlet across Canada for a fee. You will need a self-generated quick response (QR) code. This QR code will be personalized by you and will contain information that will allow the CRA to credit your account. Canada Post uses a third-party service provider to generate and process the QR code.
At the bank
- To make a payment at your Canadian financial institution, you need a personalized remittance voucher. Financial institutions will not accept photocopies of remittance vouchers or payment forms. You can request personalized remittance vouchers online through MyAccount (RLB or other authorized representative can also request additional copies online), or by phone at 1-800-959-8281. Your individual financial institution may have specific instructions or a free program you can enroll in.
- You can elect to have CRA withdraw your balance due from your bank account. This is a one-time authorization and can be done for the full or partial amount owing. To select this option, please let your RLB representative know when signing your tax return.
Send a cheque
- Although CRA is still accepting cheques as a method of payment, it is still strongly recommended to use online banking. Cheques and money orders are still accepted, but please keep in mind it can take several weeks to process. If you decide to choose this method of payment, it is recommended to include a note with your social insurance number (SIN), including the year the payment is related to. You can send your cheque to:
Ottawa Technology Centre
875 Heron Road
Ottawa ON K1A 1A2
But what’s the easiest way to make my payment?
The easiest way is by using online banking. CRA has been pushing online and paper-less methods regularly over the past few years. In general, you should be able to add CRA as a payee using your bank’s online payment system. Searching for ‘CRA’ or Canada Revenue Agency should bring up a few options when using this method. Your account number is your Social Insurance Number (SIN). Either visit your local branch or call your bank and they can assist you with how to add them as a payee if you are having trouble.
If the online method is not for you, please use the payment method you are most comfortable with listed above!
How will I get my notice of assessment?
There are four options to receive your notice of assessment.
- If you are already registered to MyAccount, you will be able to access the notice of assessment (NOA) online, as well as any other future correspondence eligible for online delivery.
Note: You can download the “MyCRA” app to access information on your mobile device if you have an account with CRA.
- If you are not yet signed into MyAccount, you can do it now by going to canada.ca. You will be able to set up your account right away, but CRA will send your password in the mail for you to have full access to your documents. You won’t be able to print out your full notice of assessment until you have the password that comes in the mail. Please refer below for more instructions on how to sign-up for MyAccount.
- You can choose not to get your NOA, but have RLB or your representative get it for you. This is also now referred to as the new “Express NOA.” Your representative will get the NOA immediately in their tax software and if you are registered for MyAccount, you will also get an email notifying you that the NOA is available online.
- If you are not registered with CRA, you can still get your NOA delivered by regular mail. If you don’t get one, you can call CRA at 1-800-959-8281 and request a copy by mail.
How do I sign-up for My Account?
You can register for MyAccount by going to www.canada.ca/my-cra-account. There are two options to choose from when signing up for MyAccount:
- Option 1: Login using sign-in partners. If you use online banking on a regular basis, this option may be for you. You can login with the information you already use with your bank to make your experience that much easier.
- Option 2: Login using a CRA user ID and password. Register and create a CRA user ID and password.
To ensure your privacy is protected, you will be asked to enter a few details:
- Social Insurance Number
- Date of Birth
- Postal Code
- An amount from your last tax return
After providing the above information, you will have instant and secure access to some of your tax and benefit information (i.e. status of your tax return or summary of notice of assessment). You will also be able to go paperless and sign-up for online mail. Within 1 to 2 weeks, you will receive a letter in the mail from the CRA with your CRA security code. Alternatively, you can also call the CRA to get your code earlier. Once you enter your code, you will have full access to even more information through My Account, including details about your tax returns and benefits.
Be aware of fraudsters!
Please note that even if you use the CRA MyAccount option, CRA will never email you a copy of your notice of assessment directly, or a notice stating that you owe them money. They will, however, email you a note stating that you have mail in your account on their website. Always go to the website independently and not through a link provided. There are a lot of fraudsters that attempt to make you believe that they are the CRA and that you need to pay them money immediately. The CRA will also never ask for gift cards in payment of any debts owing, and they also will never send the police to your door to collect any amounts owing. If you receive any type of harassment, please contact your RLB representative immediately so we can assist.
The team at RLB is always here to help! If you have any questions or concerns about payments to CRA, please contact your RLB Advisor at 1-866-822-9992.