Many people find it surprising that RLB offers Human Resources Consulting, but when you’re working towards creating the best business you can, RLB is there to help every step of the way.
People are a business’s greatest asset, and greatest liability. RLB can guide you through each step of the HR process – policies, procedures, organizational structure and chain of command, as well as recruitment, interviews and training. These are all pieces of the business puzzle that RLB’s HR consulting team can work on with you.
The HR consulting team at RLB is comprised of members with a varied range of experiences, enabling clients to work with a number of industries and backgrounds to connect with their businesses. This pooling of best practices gives clients a good understanding of what RLB can offer them, and enables the HR consulting team to focus on what’s important to each individual client.
Dana Gidge is an HR consultant with RLB. She describes the service like this: “You don’t always feel like HR is associated with accounting. Accountants aren’t usually people people, they’re numbers people, but our people are both. We go above and beyond just accounting.”
The HR consulting service began over 10 years ago, and continues to be an important aspect of RLB. It began as a way for clients to understand the need and methods for compliance with HR regulations, and has transformed into a more encompassing service that also offers recruiting, communications training, mentoring, and policy development, among other services.
“RLB’s way of doing things is a vision beyond numbers,” says Gidge. “HR consulting is a bigger-picture idea, and we offer an approach that is different and unique. We want to ensure our clients get the best value and service we can provide with a customizable solution.”
In that vein, RLB HR consulting uses their hindsight to focus on offering clients different approaches to everyday situations: terminations, behaviour management, having a good policy manual, are all areas that RLB’s consulting can help with.
Gidge explains clients often approach her to discuss HR with a ‘feeling’: “Usually they have this gut feeling that something is not right and they are not sure why. We help them realize why they are having these feelings and validate why they are feeling this way. Then we can offer valuable solutions that aren’t cookie cutter but based on us truly knowing the client’s business and their culture. We meet in person and like to tour client sites to really understand how the business works and what their goals are.”
Getting that personal touch is what really helps the RLB HR consulting team offer the best to their clients. It’s important to make personal connections so that clients feel valued and understood. Gidge explains that in order to be a true valued HR consultant, “we will meet with the client and understand and advise them where they went wrong and help them understand how they can improve for next time.”
RLB also has some great course offerings for clients or client team members to attend. “We do a lot of in-house training where we customize training needs for clients to hit those problem areas,” says Gidge. “Those are the most fun, when we get to meet the team and truly understand their problem areas and we can work on them together.”
To learn more about the HR Consulting services at RLB, contact the team at firstname.lastname@example.org