Anyone can be a victim. It is in times of trauma that victims need compassion, support and assistance most. Whether an accident has occurred, a crime committed, or a loss suffered, Victim Services Wellington (VSW) is available 24 hours a day, 7 days a week, all year round to support victims.


A non-profit organization, established in 1997, VSW has partnerships with Guelph Police Services, the Ontario Provincial Police, Shelters, Hospitals, and Emergency Services to deliver support to victims of crime and tragic circumstance in our area. Volunteers are available on scene to help victims and their families through difficult events and refer them to appropriate community groups and organizations for long-term support. We operate on a referral basis from the above mentioned agencies and services, however, you do not need a referral to utilize our services. Our staff and volunteers work diligently to provide you with the best short-term support and ensure that you have the appropriate resources for long-term support.


Victim Services also runs Project Lifesaver helps families protect members who may wander, typically individuals living with Alzheimer’s disease, autism, Down Syndrome, acquired brain injury or other kinds of cognitive impairment. This program is also 24/7, 365 days a year and utilizes police and mobile tracking equipment to find those registered with the program.


Our volunteers are trained extensively to help meet the short-term needs of victims. They are backed with widespread knowledge and experience in communication, crisis intervention, traumatic stress and victims’ issues. We bring a knowledgeable and reassuring presence to what can be highly emotional, stressful and overwhelming circumstances.

We are always looking for new volunteers!

If you are interested and would like to learn more about how to become a part of our team, please visit our website and submit an application at or call the office at (519) 824-1212 ext. 7304. We are now accepting applications for both Guelph and Wellington County.


Article written by: Raquel Hall, Direct Service Coordinator at VSW